Privacy & security
Your information
deserves care.
Last updated August 5, 2026
About this policy
This policy explains how Frantz Multi Services LLC collects, uses, stores, and shares information when you visit our website, request a quote or appointment, create an account, use Google sign-in, make a payment submission, or use our secure client workspace.
Information we collect
We may collect your name, email address, telephone number, preferred language, service requests, appointment information, messages, transaction or receipt information, and documents you choose to provide for a requested service. We also collect basic technical and security information needed to operate and protect the website.
Google sign-in information
If you choose Continue with Google, Google provides your verified email address, name, Google account identifier, and profile image. We use this information only to create or connect your Frantz Multi Services workspace, authenticate you, and display your account information. We do not request access to your Gmail, contacts, Google Drive, calendar, or password. We do not sell Google user data or use it for advertising.
How we use information
We use information to respond to inquiries, prepare quotes, schedule appointments, deliver requested services, communicate case updates, request or review documents, verify payment submissions, maintain business records, prevent misuse, and comply with applicable obligations.
How information may be shared
We may share information with staff and service providers only when needed to operate the platform or complete an authorized service. We may also disclose information when required by law, to protect clients or the business, or with your direction or consent. We do not sell personal information.
Document security and retention
Client documents are kept outside publicly accessible website folders and are delivered through authenticated, permission-controlled routes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security. Records may be retained while your account or service relationship is active and afterward when needed for future services, business records, legal obligations, dispute resolution, or security. You may ask us to review or delete information, subject to records we are required or permitted to retain.
Your choices
Google sign-in is optional; you may create an account with email and password instead. You may disconnect Frantz Multi Services from your Google Account settings. To request access, correction, account closure, or deletion of information, contact us using the details below.
Children's privacy
The platform is not directed to children under 13. A parent or legal guardian should contact us before providing information concerning a minor.
Updates and contact
We may update this policy as our services or practices change. The current version and date will remain available on this page. Questions or privacy requests may be sent to frantzmultiservicesllc@gmail.com, by telephone at 302-653-3681, or by mail at 1111 Bay Road, Suite 207, Dover, DE 19901.